Ocean Dental Cancun
According to our open methodology, this clinic scored 45.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 12 ranked clinics · Last checked: 10 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#545.7/100
- Best for Expats#542.5/100
- Best for Dental Implants#444.3/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#440.7/100
- Best English-speaking Clinics#543.7/100
- Best for Families / Childrennot ranked
Summary
Hotel Zone cosmetic and implant clinic offering implants, All-on-4, veneers, crowns and Invisalign with X-ray, 3D CBCT, CAD/CAM and laser, and published USD pricing; third-party review platforms show mixed feedback including quality and hygiene complaints.
Facebook/Instagram handles reference 'CancunDentalSpecialists'; presented as a distinct clinic with its own address and website.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 12 of 15 points.
Weaknesses
- Reputation & Reviews: 1.5 of 3.5 verifiable points (missing: no recurring complaints)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s8] | 4/4 |
| ✓ | Dentist names listed Several specialists named. [s8] | 3/3 |
| ✓ | Dentist specializations listed [s8] | 2/2 |
| ✓ | Real clinic photos [s8] | 2/2 |
| ✓ | Service list published [s8] | 3/3 |
| ✓ | Clear contact details [s8] | 2/2 |
| ✓ | English website version [s8] | 2/2 |
| ✓ | Address and map published Address published; map URL not captured. [s8] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s8] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ✓ | Crown price listed Crowns 450 USD. [s8] | 2/2 |
| ✓ | Implant price listed Dental implant 900 USD; All-on-4 10,800 USD. [s8] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✗ | No recurring complaints Third-party review platform reports recurring complaints about failed crowns/veneers, quality and sanitation (2.6/5 across 10 reviews on one aggregator). [s15] | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s8] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms WhatClinic, Yelp, PissedConsumer listings exist. [s15] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s8] | 2/2 |
| ✓ | CBCT (3D imaging) 3D CBCT. [s8] | 2/2 |
| ✓ | Implantology [s8] | 2/2 |
| ✓ | Orthodontics Invisalign/braces. [s8] | 2/2 |
| ✓ | Oral surgery Full-mouth implants / reconstruction. [s8] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients English site; US/Canada patients. [s8] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s8] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s8] | 1/1 |
| ✓ | Convenient opening hours Mon-Sat 8-22. [s8] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cancún", "English speaking dentist Cancún", "dental implants Cancún", "emergency dentist Cancún", "Cancún dental clinic for expats".
| ? | Mentioned for: best dentist Cancún | 0/1 |
| ✓ | Mentioned for: English speaking dentist Cancún [sq] | 1/1 |
| ? | Mentioned for: dental implants Cancún | 0/1 |
| ? | Mentioned for: emergency dentist Cancún | 0/1 |
| ✓ | Mentioned for: Cancún dental clinic for expats [sq] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality First-page result for dental tourism / expat Cancún queries. [sq] | 2/2 |
| ✓ | Dedicated service pages [s8] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Thelma Esquivel [s8] | Endodontics | not published |
| Dr. Antonio Barrios [s8] | Prosthodontics | not published |
| Dr. Salomon Mendoza [s8] | Prosthodontics | not published |
| Dr. Grisel Pérez [s8] | Restorative | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- medium Recurring communication complaints (-3 pts) — Third-party review aggregators report recurring complaints about failed restorations, sanitation concerns, pain management and shifting appointments; 2.6/5 across 10 reviews on one platform. [s15]
Red-flag penalty applied: -11 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Mentioned for: best dentist Cancún
- AI & Search Visibility: Mentioned for: dental implants Cancún
- AI & Search Visibility: Mentioned for: emergency dentist Cancún
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://oceandentalcancun.com/ |
|---|---|
| Phone | +52 998 840 6048 |
| https://www.facebook.com/CancunDentalSpecialists | |
| Address | Blvd. Kukulcan Km. 12.7, Hotel Zone, Cancún, Q. Roo, Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s8 | https://oceandentalcancun.com/ | Clinic name, address, contacts, dentists, services, X-ray/CBCT/lab, USD pricing, hours, English site, photos. | 2026-07-10 |
| s15 | https://ocean-dental-cancun.pissedconsumer.com/review.html | Third-party review complaints about quality and sanitation. | 2026-07-10 |
| sq | search:English speaking dentist Cancún / Cancún dental clinic for expats | AI/search visibility scout 2026-07-10 | 2026-07-10 |
Change History
| Date | Change |
|---|---|
| 2026-07-10 | Initial data collection. |
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.